Rules & Terms

Rules

Access

  • Before using the facilities, you must check-in at the front desk with a non-expired signed waiver. On your first visit, a facility overview and fall demonstration with a staff member is required.
  • You may visit and watch climbers, or supervise children, without a pass. Waivers must be signed for supervisors or anyone past the carpeted or fitness area.

Children

  • Children under 11 must have adult supervision; children under 6 are not permitted to climb.

Footwear

  • No outdoor shoes on the walls or mats.
  • No climbing shoes in the washrooms.

Hygiene

  • Wash your hands before climbing.
  • No climbing shoes in the washrooms.

Belongings

  • Keep all possessions off the mats.
  • Use the provided cubbies for your possessions and not the benches or floor. Chalk bags, water bottles, and small items or bags are fine on the carpeted area.
  • Approach Climbing is not responsible for lost or stolen items. A lost & found is maintained — contact staff, unclaimed items may be disposed of.

Food & Drink

  • Food and unsealable beverages are permitted in the lounge area only. Sealed drink bottles are allowed in the carpeted area.

Conduct

  • This is a facility for everyone. Be respectful and refrain from swearing, and inappropriate or otherwise offensive behaviour.
  • Intoxication, or consumption of or recent use of alcohol or impairing drugs is prohibited.
  • You may sit on the edge of the mats, but be considerate of falling areas. Sitting on the carpet and against the mats is encouraged.

Terms & Conditions

For questions about any pass or membership, contact us.

Student & Youth Discount

Applies to all student and youth passes and memberships. Only available to those 6–18 years old, or 19+ with a valid student ID.

Day Pass

Unlimited climbing for one day.

  • A day pass must be used to check in, granting facility access for the day of check-in.
  • Payment is due in full at purchase; check-in day may differ from purchase date.
  • Passes do not expire and are held with the purchasing account until used.
  • Passes are non-refundable and non-transferable.
  • Access to the facility and refunds due to limited access are at Approach Climbing’s discretion.

Ten Punch Pass

Ten day passes, each granting unlimited climbing for the day of check-in. Shareable within a household.

  • Each pass must be used to check in, granting facility access for the day of check-in.
  • Payment is due in full at purchase; check-in days may differ from purchase date.
  • Passes do not expire and are held with the purchasing account until used.
  • Passes are non-refundable and non-transferable; Ten Punch Passes are shareable within a household.
  • Access to the facility and refunds due to limited access are at Approach Climbing’s discretion.

Recurring Monthly Membership

Unlimited climbing on an ongoing monthly basis. No initiation fee. One free guest day pass per month. $100 cancellation fee if cancelled before 4 months.

  • Provides unlimited access to the facility as long as the membership is active.
  • Includes one free guest day pass each month, to be used within that month.
  • Prorated payment to the next 15th is due at purchase; membership begins on the purchase date.
  • Membership renews automatically on the 15th of each month to the saved payment method.
  • A $100 cancellation fee applies if cancelled before 4 months. Cancellation takes effect at the end of the current billing period.
  • A temporary suspension may be requested (documentation may be required) and may be granted at Approach Climbing’s discretion for up to 4 months, after which the membership automatically resumes.
  • Membership is non-refundable, non-transferable, and non-sharable.
  • Access to the facility and refunds or extensions due to limited access are at Approach Climbing’s discretion.

1 Month Membership

Unlimited climbing for one month. Includes one free guest day pass.

  • Provides unlimited access to the facility for one month from the purchase date.
  • Includes one free guest day pass.
  • Payment is due in full at purchase.
  • A temporary suspension may be requested (documentation may be required) and may be granted at Approach Climbing’s discretion for up to 4 months.
  • Membership is non-refundable, non-transferable, and non-sharable.
  • Access to the facility and refunds or extensions due to limited access are at Approach Climbing’s discretion.

One Week Membership

Unlimited climbing for one week. Includes free shoe and chalk rentals.

  • Provides unlimited access to the facility for one week from the purchase date.
  • Includes shoe and chalk rentals for use within the facility.
  • Payment is due in full at purchase.
  • Membership is non-refundable, non-transferable, and non-sharable.
  • Access to the facility and refunds due to limited access are at Approach Climbing’s discretion.

Three Month Membership

Unlimited climbing for three months. Includes three free guest day passes.

  • Provides unlimited access to the facility for three months from the purchase date.
  • Includes three free guest day passes.
  • Payment is due in full at purchase.
  • A temporary suspension may be requested (documentation may be required) and may be granted at Approach Climbing’s discretion for up to 4 months.
  • Membership is non-refundable, non-transferable, and non-sharable.
  • Access to the facility and refunds or extensions due to limited access are at Approach Climbing’s discretion.

One Year Membership

Unlimited climbing for one year. Includes twelve free guest day passes.

  • Provides unlimited access to the facility for one year from the purchase date.
  • Includes twelve free guest day passes.
  • Payment is due in full at purchase.
  • A temporary suspension may be requested (documentation may be required) and may be granted at Approach Climbing’s discretion for up to 4 months.
  • Membership is non-refundable, non-transferable, and non-sharable.
  • Access to the facility and refunds or extensions due to limited access are at Approach Climbing’s discretion.